Orange wifi

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Use of this service is reserved for strictly personal purposes. Any reproduction or representation, in part or in full, for other purposes and on any medium, is prohibited. Breach of this prohibition shall constitute an infringement offence potentially incurring the civil and criminal liability of the offender.

The information contained in this service is non-contractual, and subject to modification without notice.

The characteristics and availability of the products and services mentioned in this web service are valid for Metropolitan France.

Right to access electronic files: any user who has submitted directly or indirectly name-linked data to the information service can request the release of data identifying them from the service administrator and can rectify said information, if need be, in compliance with French Act No. 78-17 of 6 January 1978 on data protection. The Orange trademark and all commercial brands mentioned in this service are registered trademarks.

The Internet provides access to a worldwide information base and various forms of virtual communication, especially by e-mail, instant messaging, chat rooms or chat groups

For optimised use of this service, we recommend:

• radio interface compliant with Wi-Fi standard IEEE 802.11b or 802.11g, defined by the Wi-Fi Alliance (please refer to www.wi-fi.org)
• Internet browser: Microsoft Internet Explorer Version 6.0 (or above), Mozilla Firefox version 3.0 (or above) or Safari 3.0 (or above)
• operating system: Microsoft Windows (XP, Vista, Seven), Apple Mac OS (10.4 or above), Apple iOS 4.3, Android 2.1 and 2.2

You can look up our general conditions of use of the Orange wifi network on the site orange-wifi.com

Right to access electronic files: any user who has submitted directly or indirectly name-linked data to the information service can request the release of data identifying them from the service administrator and can rectify said information, if need be, in compliance with French Act No. 78-17 of 6 January 1978 on data protection. The Orange trademark and all commercial brands mentioned in this service are registered trademarks.

The Internet provides access to a worldwide information base and various forms of virtual communication, especially by e-mail, instant messaging, chat rooms or chat groups

Orange provides a bilingual French & English hotline for Orange wifi network users, set up to answer calls from users and to assist them on the following subjects:

• Network access support
• Network use support
• Orange wifi pass use support

This telephone assistance is available 24/7 on 0810 555 421 (price of a local call from a France Telecom fixed line. If the call is placed from another operator's line, check its prices)

For any commercial questions about your Orange package, find your customer service number by clicking here